Frequently Asked Questions

How do I get started?

Getting started is simple. Just reach out using the Family Information Page or email and let me know what support you are looking for. I'll aim to reply within 24-48 hours.

Once I have received information about your family's needs I will provide you with a Price List, Service Agreement and a Privacy Statement. Once I understand your package you would like to proceed with, i will issue and invoice. Once payment and the signed Service Agreement has been received, I will begin your childcare search and start gathering information from childcare services on your behalf.

What makes you different?

I am the only NSW based service created specifically for families who want clear, neutral and straightforward information about childcare. I bring over 30 years in the early learning sector and I remain actively involved in the industry ensuring the guidance I provide reflects current practices and expectations.

My background includes roles as an educator, room leader, Educational Leader, mentor, Director and Service owner. I do not receive a commission from any Service - my focus is solely on supporting you and your family with unbiased up-to-date information.

Where are you based?

I am based in Sydney NSW. As I work in the NSW childcare system everyday, I understand the services, processes and requirements families navigate. This means the guidance I provide is grounded in current practice and real-world experience. My advice is independent and focused on your family's individual needs. I do not favour or promote specific childcare centres and aim to provide impartial information to support informed deicison-making.

What is your pricing guideline?

I offer a base rate which includes a personalised comparison of up to 5 services based upon your family's individual needs and preferences. I will gather information from childcare services and compare a clear comparison to support informed decision-making. A follow up conversation is included to discuss the information provided and answer any questions you may have.

Additional services may be compared for a small additional fee. I also offer optional support services for an additional fee, as outlined on the Service page.

Please contact me for pricing.

Do you assist families already in care?

I can assist families who already have a child in care and would like support understanding service policies, procedures or regulatory requirements. This service is available for an additional fee. Please contact me to discuss your requirements and obtain a personalised quote.

I am worried about putting my child into childcare

Many families feel anxious or uncertain about childcare and this is completely normal.

My role is to help you make informed decisions by providing clear information and personalised comparisons based on your family's needs. By asking the right questions and gathering detailed information from Services, I help families feel more confident in their choice.

I am also available to discuss your comparison and answer questions after your walkthroughs.

Do you receive commissions from childcare services

No. The Childcare Advisor does not receive commissions, referral fees or incentives from childcare services. My role is to provide independent information to help families make informed decisions.